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Tribal Health Collective

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"Stories that heal, scaled."

My RoleLead UX/UI Designer
MethodologyPhoto-Voice Research
InstitutionSPA Bhopal (2024 to 2025)
DomainIndia · Tribal Communities

The problem: grassroots tribal healthcare models that actually work rarely make it past the village they were built in.

Stories built from real interviews with community members and healthcare workers
Prototype tested on real people, not just reviewed internally
Testing surfaced a real need: regional language support
Tribal Health Collective Cover Image

Context & Problem

Tribal Health Collective (THC) is a photo-voice-led design system that turns first-person tribal healthcare stories into a national platform for awareness, advocacy, and policy change.

Grassroots healthcare models like Shodhgram (Gadchiroli, Maharashtra, founded 1993 by SEARCH) and Sittilingi's Tribal Health Initiative (Tamil Nadu) prove that culturally rooted, community-first healthcare works. But these successes rarely travel beyond the village they were built in.

THC exists to close that gap: collecting documented, photo-narrated success stories and turning them into a shared digital platform that policymakers, NGOs, and the public can discover, learn from, and act on.

The Central Problem

"Successful tribal healthcare models rarely travel beyond the village they were built in."

What the project covered

  • Responsive web platform showcasing photo-led tribal narratives
  • Information architecture across 6 core sections: Home, About THC, Empower, Resources Hub, Media, Contact Us
  • Stakeholder engagement layer for advocacy, donations, volunteering, and partnerships
  • Resource and policy layer with policy briefs, funding portals, and a data hub

What constrained it

  • Content depends on real photo-voice field research, a slow, trust-dependent human process
  • Audience spans two extremes of digital literacy: rural tribal members and urban professionals
  • Had to balance emotional storytelling with credibility for policy-level stakeholders
  • Low-bandwidth and offline constraints across rural deployment regions
1. Discoverable Stories

Make grassroots healthcare stories discoverable and emotionally resonant to non-tribal audiences.

2. Community Voice

Give tribal communities themselves a direct channel to advocate for their own health rights.

3. Convert to Action

Convert storytelling into concrete action: donations, volunteering, partnerships, policy attention.

4. Replicable Playbook

Turn individual wins into a documented, shareable playbook other communities and NGOs can act on.

Structural GapDescription & Impact
1. Systemic IssuesConventional healthcare frameworks often overlook cultural practice and community economics, so inequities persist even where models like Shodhgram and Sittilingi exist.
2. Lack of Scalable AdvocacyGeographic isolation and the absence of community-led initiatives make it hard for tribal communities to advocate for their needs or shape policy.
3. No Organized PlatformWithout a shared platform to carry proven models forward, communities keep experiencing individual wins instead of widespread, replicable solutions.
14.7%Madhya Pradesh share of India ST population
7 StatesHouse over 2/3 of all ST population
90%Of tribal population live in rural areas
55%Live outside traditional tribal-majority blocks

Research: Who & How

Around 5 to 10 people were involved in the field research behind this project: a mix of tribal community members and healthcare workers and experts. These weren't literal photo-voice sessions where participants took their own photos. They were interviews, documented with photographs, and the personas below come directly from those conversations.

EmpathizeField interviews & photo documentation
DefineProblem statement, personas & maps
IdeateCard sorting, user flow & IA
DesignWireframes & visual system
TestUsability testing with real users

Key Stakeholders: Three Groups, One Shared Outcome

StakeholderRoleValue Delivered
Policy MakersDrafting & applyingDesign and implement policy inspired by real, documented success stories, ensuring healthcare reaches tribal areas effectively and respectfully.
Tribal CommunitiesBeneficiariesGain better access to healthcare, awareness, and confidence through the shared stories of others' success.
Organizations & PublicCommunity participationDrive community involvement, deliver services, and bridge the gap between tribal populations and the wider healthcare system.
Persona 1 · Grassroots Beneficiary

Jitu Munda, 32

Mayurbhanj District, Odisha, India | Farmer & Daily Wage Laborer (Santal Tribe)

"We've survived for generations, but our children deserve better."

Challenges

Healthcare deserts (nearest hospital is 40 km away with no transport), severe financial barriers, and little awareness of preventive care or legal health rights.

Goals

Access reliable, affordable care for his village, educate his community on preventive measures, and advocate for healthcare infrastructure from local authorities.

Jitu's Journey Arc & Emotional Impact

Hears about the site, opens it, sees a photo story, reads the full narrative, recognizes a similar healthcare issue, discusses it with peers, and fills out the "Get in Touch" form.

Emotional Arc: Excitement to Recognition to Comfort to Hope to Determination
Persona 2 · Urban Advocate & Donor

Priya Sharma, 28

Mumbai, Maharashtra, India | IT Professional & Social Advocate

"If entire communities are suffering, shouldn't we care?"

Challenges

An awareness gap around tribal healthcare realities, difficulty finding credible, non-sensationalized resources, and a busy schedule that leaves little time to dig further.

Goals

Educate herself on tribal healthcare inequities, identify concrete ways urban citizens can support, and advocate responsibly without overshadowing tribal voices.
Priya's Journey Arc & Emotional Impact
Lands on the homepage from an article, clicks a photo story, reads the text and views the visuals, checks the About/Impact section, feels moved to support, and fills out the intake form for volunteer or donor action.
Emotional Arc: Curiosity to Discomfort to Reflection to Moved to Compelled to Act

Insight → Decision

What each finding actually changed in the design, not just what was concluded but what it caused.

Grassroots healthcare models that work rarely scale beyond their village.

Built one shared platform connecting multiple grassroots models (Shodhgram, Sittilingi) instead of documenting them as isolated case studies.

The audience spans two extremes: rural tribal communities and urban professionals with very different digital literacy.

Card-sorted the IA into 6 plain-language pillars, and leaned on photo-first storytelling that doesn't demand heavy reading to understand.

Both personas, Jitu and Priya, need an emotional connection before they'll act.

Structured stories to build empathy first, before ever asking for a donation, advocacy signature, or volunteer sign-up.

Usability testing showed people wanted the site in their own language, not just English.

Regional language support moved from a nice-to-have idea to a validated priority on the roadmap.

Structure & Flows

Card sorting condensed the content matrix into 6 primary categories, matching the site's actual top-level navigation.

Home
Featured Stories
Quick Links
Tribal Data
Testimonials
Photos & Galleries
Narrations
About THC
Mission
Vision
Partners
Press
Recognition
Empower
Donate
Advocate
Volunteer
Partner
Resources Hub
Toolkits
Policy Briefs
Funding Portals
Data Hub
Links
Media
Blogs
News
Updates
Articles
Contact Us
Inquiry Form
Tribal Hospitals Map
Support
End-to-End User Flow Pipeline
01Entry Gate

Landing & Entry

Open website, loading screen, hero carousel, and direct narrative entry.

02Empathy Hub

Story Discovery

Explore 5 photo stories, grassroots models (Shodhgram & Sittilingi), and tribal data.

03Evidence Layer

Deep Engagement

Access policy briefs, download toolkits, and view media coverage.

04Impact Intake

Conversion & Action

Submit an inquiry, partner, donate, or volunteer.

Information Architecture: 6 Primary PillarsSitemap Hierarchy

Home

Photo Narratives
  • Tribal Story Spotlights (Photo + Text)
  • Grassroots Voices
  • Community Advocacy

About THC

Institutional Trust
  • Mission & Vision Statements
  • Partners & Press Carousels
  • Field Recognitions

Empower

Action Engine
  • Advocate & Volunteer Portals
  • Partner Registration
  • Donation Gateway

Resources Hub

Knowledge Base
  • Policy Briefs (External)
  • Downloadable Toolkits
  • Funding Portals & Data Hub

Media

Publicity Hub
  • Field Blogs & Updates
  • News Carousel
  • Press Articles & Coverage

Contact Us

Structured Form
  • Inquiry Form Schema
  • Tribal Hospitals Map
  • Support Hotline
Global Footer Architecture

Connects primary navigation routes (Home, About THC, Empower, Resources Hub, Media, Contact Us) with verified social channels (Facebook, Instagram, Gmail, X, LinkedIn).

Structured Contact Intake Schema
Full Name*Mobile Number*E-mail ID*Purpose*Tell us about yourself*Attach File

Visual Identity

Positioning: "a warm, photo-first system built to carry real stories." The design leans on authentic photography, generous storytelling space, and an earthy palette.

Color Palette

Tribal Health Collective color palette: primary green, secondary light, text dark, and background white

Typography Pairing

Tribal Health Collective typography system: Rufina for headlines, Red Hat Display for body copy

Design Walkthrough

Straight from the Figma file, this is where the structure above actually landed.

Home: photo-first, story-led

A scroll through the full home page: hero photo and mission line, an interactive map of where tribal communities are located, a nutrition data visualization, ways to get involved, and spotlighted success stories, all before any ask for donation or advocacy.

About THC: the trust page

Tribal Health Collective About page: mission, purpose, vision, partner logos, and press coverage

Mission, Purpose, and Vision laid out plainly, backed by real partner logos and press coverage instead of just claims.

Empower: the action page

Tribal Health Collective Empower page: Advocate, Volunteer, Partner, and Donate action cards

Four clear paths to act: Advocate, Volunteer, Partner, Donate, each explained before asking for a commitment.

Media: evidence over adjectives

Tribal Health Collective Media page: blog posts with named authors, news, and articles

Real blog posts with named authors, the credibility layer for policy-minded visitors.

Contact Us: the intake form

Tribal Health Collective Contact page: intake form and a map of tribal hospitals in India

The structured intake form from the IA above, plus a real map linking out to the Sittilingi and Shodhgram tribal hospitals.

Validation

Usability testing covered two specific flows: the intake/contact form (advocate, volunteer, partner, donate) and the story-reading experience. Both worked well for the people who tried them.

The clearest finding: people wanted the site in a regional language, not just English. That moved regional localization from a speculative future idea to a validated priority.

Outcome

Delivered

CONFIRMED
  • Complete coded prototype delivered as SPA Bhopal capstone work (2024 to 2025)
  • 6-pillar IA and story-led homepage built and tested end to end
  • 5 flagship stories structured for launch, including Shodhgram and Sittilingi

Validated in Testing

VALIDATED
  • Intake form and story-reading flow both tested successfully with real users
  • Personas grounded in actual field interviews, not just assumptions
  • Regional language support confirmed as a real need, not a guess

Reflection

The field research and testing here were more grounded than I've managed on some other projects, and it shows in how directly the regional language finding fed back into the roadmap. If I revisited this today, I'd want to actually build that regional language layer instead of leaving it as a roadmap item, and I'd want a larger interview sample than 5 to 10 people before treating any single persona as representative of a community this large and varied.